Ah, the AI revolution – it's like that friend who started as a helpful barista but is now running the whole coffee shop empire. Amit Joshi's take on context-aware AI hits the nail on the head: we're past the stage where AI is just automating your emails or spotting fraud in spreadsheets. Now, it's time to let it peek into the bigger picture, understanding context, intent, and those messy human workflows that make business tick.
Joshi's 3-Cs framework – Calibrate, Clarify, Channelize – feels like a pragmatic GPS for leaders lost in the hype. Calibrate? Pick tools that fit your team's vibe, not just the IT department's wishlist. It's a reminder that AI isn't a one-size-fits-all gadget; it's more like custom sneakers for your organization's feet. Clarify means mapping out where AI can supercharge value, turning vague potentials into targeted strikes. And Channelize? That's the gritty part – tackling adoption hurdles head-on, because let's face it, tech is easy; people are the wildcard.
What I love here is the nod to history, like Ford flipping electricity from a light bulb to an assembly line powerhouse. AI could do the same, but only if we stop treating it as a solo act and start building teams where humans and algorithms riff off each other. Imagine an AI that doesn't just answer queries but anticipates the next meeting meltdown or spots a market gap before your competitors do. Sounds futuristic? Sure, but Joshi keeps it grounded: start with an audit, upskill your crew, and remember, the real bottleneck is us squishy humans, not the silicon.
Of course, it's not all smooth sailing. With 78% of businesses dipping into AI (per McKinsey), many are still stuck in efficiency mode, squeezing marginal gains while missing the transformation boat. And those hallucinations in LLMs? They're like that overeager intern who blurts out wild ideas – useful if you know how to fact-check, but risky if you let them drive. Joshi's push for agentic systems and RAG techniques simplifies this for the uninitiated: it's about beefing up basic AI brains with real-world smarts, so it doesn't just chat but collaborates.
Pragmatically speaking, if you're a leader, don't wait for the perfect AI utopia. Dive in now – redesign one process, train your team, and watch how it sparks ideas you never saw coming. It's pro-innovation without the pie-in-the-sky fluff: AI won't save your business overnight, but ignoring it? That's a recipe for obsolescence. Who's ready to make AI the co-pilot, not just the autopilot? Source: Context-aware artificial intelligence - AI-centered enterprise - I by IMD
